Privacy

The City of Leduc recognizes that the privacy and confidentiality of a person’s personal information is important. This website may contain links to other websites. The City of Leduc is not responsible for the privacy practices of such websites.

The City of Leduc will collect only the minimal personal information necessary for the operation of municipal programs and/or services in accordance with privacy legislation. Personal information is retained only as long as it is required to meet legislative or operational requirements. Privacy Impact Assessments (PIAs) are completed to verify that access and privacy standards are met. Examples of personal information that could be requested (depending on the program or service) include, but are not limited to:

• Name
• Home or business address
• Home or business phone number
• Age
• Date of birth
• Marital status
• Number of dependents
• Credit card details
• Health and health care history
• Banking information

The City endeavours to ensure that all personal information in its custody or control remains private in accordance with legislation and is collected, used, retained or disclosed for the intended purposes. The City will clearly identify the intended use for this type of information on corporate forms, website(s) and/or brochures. Examples of programs or operations which may collect personal information may include:

• Program or event registration
• Youth activities
• Family aid
• Contractual agreements
• Draw and/or prize ballots
• Tax Installment Payment Plan (TIPP)

The City will only disclose personal information in accordance with the Freedom of Information and Protection of Privacy Act (FOIP). Circumstances may include but are not limited to written consent by the owner of the personal information, identified internal program(s), department use or requirement(s) or permission to do so by law.

PIAs are written assessments that identify the impact of new organizational procedures, policies, and/or software that may directly impact the collection, use, and disclosure of personal information. These assessments assist the City with identifying any required securities or best practices to facilitate appropriate collection, use, protection, and overall management of information.

Specific guidelines set out by the Freedom of Information and Protection of Privacy Act (FOIP) determine whether information may be released entirely or in part.

If you would like to request information that is not routinely available, you can:

• Complete and submit an official Access to Information Request Form or
• Send a written request indicating the desired information pursuant to the FOIP Act

A written request must accompany a $25 administration fee. Additional fees may be charged in accordance with the FOIP legislation and/or the City’s Fees & Charges Bylaw, and the applicant will be notified of any additional costs at the time of the request.

The more detailed the request, the more efficiently it can be answered. Dates, times, and locations will assist with processing a request. You may deliver your request in person to our Civic Centre location, mail it to our Civic Centre offices at 1 Alexandra Park, Leduc, AB T9E4C4, or email it to foip@leduc.ca.

If you’re not satisfied with the results of a request, you should first discuss any concerns with the Privacy Officer at (780)-980-7173 or by email at foip@leduc.ca.

If still unsatisfied, you can send a written appeal to the Office of the Information and Privacy Commissioner (OIPC). Once your appeal has been made, the OIPC will investigate the initial request.

The City does not endorse any products or services that may be referred to or linked to this website.