Ambulance Services
Ground Ambulance
On April 1, 2009 the responsibility for ground ambulance services was transferred from municipalities to Alberta Health Services (AHS) in a move designed to improve patient care, accountability and efficiency. AHS EMS supply ground ambulance services to our municipality and throughout the province. Ground ambulance services are available 24 hours a day, 7 days a week.
Leduc Fire Services’ integrated model ensures ambulance crews are trained to be either a Primary Care Paramedic (PCP) or Advanced Care Paramedic (ACP) to support the city and surrounding region.
Levels of Ambulance Service
- Basic Life Support
- Advanced Life Support
Ambulance User Fees
User fees for ambulance service includes transport to the hospital or immediate assessment and treatment from an EMS crew member on site. Fees are charged for assessment and treatment in a patient's home, as well as for transportation to a health care facility. Ambulance user fees are set by Alberta Health Services and may be covered by Alberta Blue Cross or other insurance providers.
You may receive a bill for the following situations:
- the patient is assessed and/or treated at the scene, but transport to the hospital is either not required or declined by the patient
- the patient is assessed, treated and transported to the hospital
- the patient is transported between some medical centres including doctors' offices
For more information:
Billing inquiries – ambulance@leduc.ca or call 780-980-7177
General inquiries – 780-980-8475
Ambulance Payments:
The Ambulance Credit Card Form can be completed here:
If you would prefer to fill out the form manually, you can visit the Leduc Civic Centre (48A Street and 46 Avenue) during regular business hours, or reach out via email (ambulance@leduc.ca) or phone (780-980-7106).
Notable exceptions:
- Seniors – Age 65 and over, must apply and be enrolled in the Coverage for Seniors program
- Worker's Compensation Board – When a patient/worker has been injured on the job, it is the responsibility of the employer's worker's compensation coverage to pay ground ambulance expenses. Injured workers may also be transported to health care facilities by emergency conveyance vehicles that are not part of the province's ground ambulance program. These vehicles are operated by contracted employers and are not licensed by Alberta Health and Wellness.
- First Nations
- Income Support – if receiving health benefits from Income Support, Adult Health Benefits or Alberta Child Health Benefits
- Non-group supplementary insurance
- Interfacility transfer –from one approved health facility to another