Utilities & Utility Payments

NOTICE: Due to the Canada Post mail disruption, there may be delays in delivery of your monthly utility bill by mail. We encourage all City of Leduc customers to sign up for e-billing to ensure reliable delivery of your utility bill. Please note that you're still responsible for monthly utility payments which is due on the last business day of the month. If you have any questions about your utility bill, please contact our Utilities team at utilities@leduc.ca or 780-980-7177

Utilities are billed every 30 days and bills are due the last weekday of the month. A penalty is applied to any overdue account balances.

Your utility bill is comprised of the following:

  • Flat water and wastewater rates
  • Variable water and wastewater rates
  • Storm rates
  • Curbside collection

Please be aware the city does not provide natural gas or electricity. You will need to set up separate accounts with a third party to access those services.

For after-hours water and wastewater emergencies, contact: 780-980-7108.

Setting Up Utility Services

  • Property owners can call 780-980-7177 to set up their account.
  • Renters are required to fill out and sign all appropriate forms prior to opening a utility account.

The Residential and Commercial Renter Application forms can be completed here:

>> Residential Renter Application for City Utilities
>> Commercial Renter Application for City Utilities 

If you would prefer to fill out the form manually, you can visit the Leduc Civic Centre (48A Street & 46 Avenue) during regular business hours, or reach out via email (utilities@leduc.ca) or phone (780-980-8498).

Does the city require a deposit?

Yes. We require a deposit if you are not the registered owner of the property you are occupying. The residential account deposit is $225 and commercial/industrial accounts are determined by the water meter size (ranging from $225 - $5,000).

Commercial/industrial deposits determined by the water meter size are as follows:

      5/8” Meter is $225.00          3/4” Meter is $225.00
      1” Meter is $600.00              1 1/2” Meter is $1,100.00
      2” Meter is $1,500.00           3” Meter is $2,500.00
      4” Meter is $5,000.00   
 

If you are unsure of your meter size, please contact us at 780-980-7163, so we can provide you with the correct information.

Utilities Consumer Advocate

Visit the Utilities Consumer Advocate website to compare electricity and gas prices in your area, view historical rates, or get help resolving utility related issues.

Quicklinks
>> Fees & Charges Bylaw
>> Sewers Bylaw
>> Water Bylaw
>> E-Billing